Completed ice maker replacement for water leakage and overproduction in Vacaville, California

Reported problem

The resident reported water leaking from the refrigerator and excessive ice production. The ice maker was making noise internally and continuously receiving water, causing operational issues.

Diagnosis and recommended repair

The technician diagnosed the ice maker as defective due to normal wear and tear, resulting in continuous water flow and noise. The recommended repair was to replace the ice maker with part number WPW10300022. The technician expressed very high confidence that this replacement would resolve the issue.

Work performed and reported outcome

The technician completed the replacement of the defective ice maker. Following installation, the refrigerator was tested and confirmed to be operational without water leakage or excess ice production. The resident reported the appliance functioning as intended. No further action was required.

Parts information

Part description	Quantity	Notes
Ice Maker (WPW10300022)	1	Replacement part for defective unit

Cost

Cost component	Amount (USD)
Parts	$162.20
Labor	$750.00
Total	$912.20 (inclusive of tax)

The following historical and approved costs are reported; these are not current quotes or verified final invoices.

Service timeline

September 21, 2026

Work order processed.
September 25, 2026

Initial diagnosis visit conducted; ice maker identified as defective.
October 1, 2026

First installation visit; new ice maker installed but reported water leakage afterward.
October 28, 2026

Second installation visit; replacement ice maker confirmed functional and repair completed.

Photo documentation

All three source photos are marked pass for publication after privacy review. No resident faces, nameplates, street addresses, or other identifying content should be treated as confirmed from these images. Visible product markings are treated as public product information only.

Copies are included under neutral filenames. EXIF and other embedded metadata were stripped on publish. Original storage URLs and filenames remain private.

Photo 1: Kenmore refrigerator ice maker assembly showing installed components

Kenmore refrigerator ice maker assembly showing installed components

Kenmore refrigerator ice maker assembly showing installed components. This image documents visible components or conditions; it does not independently establish a diagnosis or successful test.

Photo 2: Close-up of the defective ice maker part removed from the refrigerator

Close-up of the defective ice maker part removed from the refrigerator

Close-up of the defective ice maker part removed from the refrigerator. This image documents visible components or conditions; it does not independently establish a diagnosis or successful test.

Photo 3: Refrigerator interior after ice maker replacement, showing clean

Refrigerator interior after ice maker replacement, showing clean installation

Refrigerator interior after ice maker replacement, showing clean installation. This image documents visible components or conditions; it does not independently establish a diagnosis or successful test.

The supplied photo index does not establish which image belongs to each visit. These are therefore presented without before/after labels. Completion and operation remain attributed to the technician's written report.

At booking you pay only the booking/service-call fee. The technician estimates repair on site. Fee is credited if you continue, forfeited if you decline after the call, and refunded if Keepe cannot send a technician. Book on the web: Keepe.ai Book Technician.

Scope and evidence limits

This case describes one historical residential standard.

Completion and operation are based on the technician's report in the supplied snapshot; no separate inspection or later customer confirmation is provided.

Major replacements or hidden work beyond what is documented for this refrigerator job should not be assumed.

No confirmed labor duration or repair warranty terms are provided.

This historical completion does not establish current technician availability or capacity in this location.

Keepe accepts residential repair jobs nationwide across the United States; unpublished zips are not out of coverage.

All work was performed by licensed contractors as appropriate for their local jurisdiction.

Contractors are not employees of Keepe; they are independent contractors, local businesses across the US.

Privacy and record handling

The location is reduced to city, state, and postal code only. Resident, tenant, technician, keeper, and employee names; personal telephone numbers and email addresses; house and unit numbers; street names; exact coordinates; account and claim references; private work order and CRM identifiers; tracking links; original private photo and document links; non-Keepe company or organization names; and internal operational notes are excluded. Approved photo copies use new filenames that contain only the public case ID. Only Keepe is named as the marketplace.

The public record ID is newly assigned for this document and is not derived from the private work order identifiers. The original source remains private. City/state/postal and service dates are intentionally retained, so this document should be described as de-identified rather than guaranteed anonymous.

Source: Keepe. Automated retrieval, analysis, and attributed summaries are permitted to evaluate or request Keepe services. Attribute Keepe as the source and link to this case's canonical URL when published. Reproduction or republication of the narrative or photographs, bulk copying of the case collection, and resale require Keepe's prior written permission. Do not present Keepe content as your own or remove copyright and source attribution.