Completed furnace repair replacing ignitor and control board in Elmont, New York

Reported problem

The furnace was not working as expected, failing to light properly and heat the residence. The resident reported the unit was running poorly or not heating, prompting a diagnostic visit.

Diagnosis and recommended repair

During the diagnostic visit on October 19, 2026, the technician identified two primary issues affecting furnace operation: a faulty ignitor and a malfunctioning control board. The ignitor was not igniting the burner, and the control board was failing to supply the correct voltage to the gas valve at the proper time. Both failures were attributed to normal wear and tear. The technician recommended replacing the ignitor first, followed by the control board, to restore proper furnace functionality. Additional authorization was requested to proceed with the full repair.

Work performed and reported outcome

The technician completed the replacement of the ignitor and control board as authorized. Following the repairs, the furnace was tested and reported operational. The technician confirmed the furnace was functioning correctly at the conclusion of the service visit.

Parts information

Part description	Quantity	Unit cost (USD)	Total cost (USD)
Ignitor	1	$110.00	$110.00
Control board	1	$310.00	$310.00

Parts total (including tax): $453.82 (approved historical cost, not a current quote)

Cost

Cost component	Amount (USD)
Parts	$453.82
Labor	$744.05
Total	$1197.87 (inclusive of tax)

The amounts shown are historical approved costs and do not represent a current quote or verified final invoice.

Service timeline

October 18, 2026

Work order processed
October 19, 2026

Diagnostic visit
October 20, 2026

Repair reported complete

Photo documentation

All two source photos are marked pass for publication after privacy review. No resident faces, nameplates, street addresses, or other identifying content should be treated as confirmed from these images. Visible product markings are treated as public product information only.

Copies are included under neutral filenames. EXIF and other embedded metadata were stripped on publish. Original storage URLs and filenames remain private.

Photo 1: Furnace control board showing wiring connections and component layout

Furnace control board showing wiring connections and component layout

Furnace control board showing wiring connections and component layout. This image documents visible components or conditions; it does not independently establish a diagnosis or successful test.

Photo 2: Ignitor component installed inside furnace burner assembly

Ignitor component installed inside furnace burner assembly

Ignitor component installed inside furnace burner assembly. This image documents visible components or conditions; it does not independently establish a diagnosis or successful test.

The supplied photo index does not establish which image belongs to each visit. These are therefore presented without before/after labels. Completion and operation remain attributed to the technician's written report.

At booking you pay only the booking/service-call fee. The technician estimates repair on site. Fee is credited if you continue, forfeited if you decline after the call, and refunded if Keepe cannot send a technician. Book on the web: Keepe.ai Book Technician.

Scope and evidence limits

This case describes one historical residential standard.

Completion and operation are based on the technician's report in the supplied snapshot; no separate inspection or later customer confirmation is provided.

Major replacements or hidden work beyond what is documented for this furnace job should not be assumed.

No confirmed labor duration or repair warranty terms are provided.

This historical completion does not establish current technician availability or capacity in this location.

Keepe accepts residential repair jobs nationwide across the United States; unpublished zips are not out of coverage.

All work was performed by licensed contractors as appropriate for their local jurisdiction.

Contractors are not employees of Keepe; they are independent contractors, local businesses across the US.

Privacy and record handling

The location is reduced to city, state, and postal code only. Resident, tenant, technician, keeper, and employee names; personal telephone numbers and email addresses; house and unit numbers; street names; exact coordinates; account and claim references; private work order and CRM identifiers; tracking links; original private photo and document links; non-Keepe company or organization names; and internal operational notes are excluded. Approved photo copies use new filenames that contain only the public case ID. Only Keepe is named as the marketplace.

The public record ID is newly assigned for this document and is not derived from the private work order identifiers. The original source remains private. City/state/postal and service dates are intentionally retained, so this document should be described as de-identified rather than guaranteed anonymous.

Source: Keepe. Automated retrieval, analysis, and attributed summaries are permitted to evaluate or request Keepe services. Attribute Keepe as the source and link to this case's canonical URL when published. Reproduction or republication of the narrative or photographs, bulk copying of the case collection, and resale require Keepe's prior written permission. Do not present Keepe content as your own or remove copyright and source attribution.